Privacy Policy

Last updated: March 12, 2026

LongeViva ("we", "our" or "platform") is committed to protecting the privacy of its users. This policy describes how we collect, use and protect personal information when you use our nutrition management application available at longeviva.pt/app.

1. Information we collect

Account data: name, email address and professional profile provided at registration.
Patient data: information entered by nutrition professionals in the course of providing services (intake forms, anthropometry, meal plans).
Google integration data: when you connect your Google account, we access your name, email and Google calendars (reading and writing events) exclusively to sync appointments. We do not access any other data from your Google account.
Technical data: IP address, browser type and access logs for security purposes.

2. How we use the information

Provide and maintain the nutrition management service.
Sync appointments and time blocks with Google Calendar.
Send notifications related to appointments.
Improve the user experience and fix technical issues.

3. Google Calendar integration

We use the Google Calendar API with the following scopes:

calendar.readonly — read events to check availability.
calendar.events — create, edit and delete appointment events.

Access tokens are stored encrypted on our server and can be revoked at any time via the "Disconnect" feature in the calendar settings. We do not share your Google data with third parties.

Our use of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

4. Data sharing

We do not sell, rent or share your personal data with third parties, except:

When required to comply with legal obligations.
With infrastructure (hosting) providers under confidentiality agreements.

5. Security

We implement technical and organizational security measures, including encryption in transit (HTTPS/TLS), role-based access control (RBAC) and secure credential storage.

6. Data retention

Data is kept while the account is active. You may request deletion of your account and associated data by contacting us.

7. User rights (GDPR and LGPD)

Under the General Data Protection Regulation (GDPR) and, for users in Brazil, the Lei Geral de Proteção de Dados (LGPD), you have the right to:

Access, rectify or delete your personal data.
Withdraw consent at any time.
Request portability of your data.
Lodge a complaint with the data protection authority — CNPD (Portugal/EU) or ANPD (Brazil).

8. Contact

For privacy-related questions, contact us at [email protected].

9. Changes to this policy

We reserve the right to update this policy. Any changes will be published on this page with a revised update date.